Terms and Conditions

fri99 Terms and Conditions —
Know everything clearly

Please read these Terms and Conditions carefully before opening an account at fri99. We believe in full transparency — every condition is written in plain, clear language.

Last updated: January 2026
📋
Terms and Conditions
Version 3.2 · 2026

Terms' Key Highlights

A quick overview of the most important points in fri99's Terms and Conditions.

Age Restriction — 18+

Only individuals aged 18 or above may open an account at fri99. Age verification will be conducted, and any account found to have provided false information will be terminated.

Fair Bonus Policy

The terms of every bonus offer are communicated clearly. Wagering requirements, validity periods, and restrictions are all stated upfront — no hidden traps.

Account Security

Each individual may open one account only. Keep your password and login credentials private. Sharing your account with others is not permitted.

Payments & Withdrawals

Deposits and withdrawals must be made through your registered payment method only. Third-party transactions are prohibited, and KYC verification is mandatory as part of our anti-money laundering policy.

Responsible Gaming

Fri99 supports responsible gaming. You can set deposit limits, loss limits, or self-exclusion at any time. Gaming is for entertainment — not addiction.

Fair Play Guarantee

All games on fri99 are RNG-certified and regularly audited by independent third parties. Every outcome is completely random — no manipulation, no bias.

01 General Introduction & Applicability

Welcome to the fri99 platform. These Terms and Conditions form a legal agreement between fri99 and its users. By registering an account or using the platform, you are considered to have fully agreed to these Terms and Conditions.

Fri99 is an international online gaming platform built specifically for gamers in Bangladesh. Our goal is to deliver a fully safe, transparent, and enjoyable gaming experience. These Terms and Conditions are part of that commitment.

Important Notice

These Terms and Conditions may be updated at any time. You will be notified at your registered email address, and the update date will be shown on the platform. Please check this page regularly.

Fri99 is operated for entertainment purposes only. Users who access the platform from countries or regions where online gaming is prohibited by law do so entirely at their own risk.


02 Account Registration & Eligibility

To open an account at fri99, you must meet the following requirements. If you are unable to comply with these Terms and Conditions, please refrain from registering.

  • You must be at least 18 years old
  • All information provided during registration must be truthful and accurate
  • Each individual may open one account only
  • Sharing your account with anyone else is strictly prohibited
  • If multiple family members wish to open accounts from the same device or IP address, fri99 must be notified in advance
  • Fri99 may request identity documents at any time for verification purposes
Warning

Registering with false information may result in account closure and balance forfeiture at any time. Provide accurate details and stay safe.

After registration, fri99 may conduct a KYC (Know Your Customer) verification process. This may require documents such as a national ID, passport, or driving licence, as well as proof of address. Withdrawals may be delayed if KYC verification is not completed.

Subject Rules Status
Minimum Age 18 years of age or older Mandatory
Number of Accounts Maximum 1 per person Mandatory
Accuracy of Information All information is accurate and up to date Mandatory
KYC Verification The following may be required before a withdrawal is processed Conditional
Email Verification Immediately after registration Automatic

03 Bonus & Promotion Terms

Fri99 regularly offers a variety of bonuses and promotions. Before claiming any bonus, please read the specific terms attached to it. General bonus policies are outlined below.

  • Welcome bonus: Available to new members only. Applies to the first deposit.
  • Wagering requirement: To withdraw bonus winnings, you must place bets a set number of times (typically 20x–35x).
  • Validity: Bonuses must generally be used within 7–30 days. Once expired, the bonus will be cancelled.
  • Game restrictions: Some bonuses apply to specific games. Slots generally contribute 100%, while table games contribute less.
  • Maximum Bet: While a bonus is active, the maximum bet is generally limited to BDT 500.
  • Multiple accounts: If a single person claims bonuses through multiple accounts, all associated accounts will be terminated.
Bonus Tips

Make sure you understand the wagering requirements before claiming a bonus. fri99 also lets you play with real money directly, without taking any bonus.

Fri99 reserves the right to withdraw any bonus or modify its terms. However, changes will not apply to bonuses already claimed. In any promotion-related dispute, fri99's decision is final.


04 Payment, Deposit & Withdrawal Policy

Fri99 supports the most widely used payment methods in Bangladesh. All transactions are secure and encrypted. Key payment rules are outlined below.

Deposit Rules

  • Minimum deposit BDT 200
  • Deposits are usually credited to your account instantly
  • Only use payment methods registered in your own name
  • Depositing through a third party is strictly prohibited
  • If a deposit fails, check your bank or mobile banking statement — then contact fri99 support

Withdrawal Rules

  • Minimum withdrawal BDT 500
  • Withdrawals are typically processed within 15 minutes to 24 hours
  • KYC verification may be mandatory for your first withdrawal
  • Identity verification will be required when the withdrawal amount is equivalent to the total deposited
  • Winnings from a bonus must meet the wagering requirements before a withdrawal can be made
  • Withdrawals may be suspended if money laundering is suspected
Payment Methods

Fri99 currently supports Mobile Banking, Nagad, Rocket, bank transfer, USDT, and Bitcoin. Any new payment methods added will be announced on the platform.


05 Prohibited Activities

The following activities are strictly prohibited on the fri99 platform. Violations may result in account termination and forfeiture of your balance.

  • Creating or operating multiple accounts
  • Bonus abuse
  • Using automated software, bots, or scripts
  • Colluding with other players
  • Money laundering or illegal financial activity
  • Attempting to hack or breach the security of the platform
  • Harassing other users or using inappropriate language
  • Depositing or withdrawing through a third party
Disciplinary Action

If any prohibited activity is detected, fri99 may close the account, forfeit the balance, and take legal action where applicable — without prior notice.


06 Account Closure & Suspension

Fri99 reserves the right to temporarily or permanently close any account for the following reasons.

  • If these Terms and Conditions are violated
  • If a false identity or fraudulent information is used
  • If you engage in fraudulent activity
  • If you do not cooperate with the KYC verification process
  • If a security risk is identified
  • By order of a court or regulatory authority

You may close your account at any time by contacting fri99 Support. Please withdraw any available balance before closing your account (subject to applicable terms).


07 Responsible Gaming Policy

Fri99 believes gaming should be a healthy form of entertainment. We place the utmost importance on our users' mental and financial well-being. As part of these Terms and Conditions, fri99 provides responsible gaming tools.

  • Deposit Limit: Set daily, weekly, or monthly deposit limits
  • Loss Limit: Gaming will automatically stop if losses exceed a set amount
  • Session Limit: Set a limit on how long you play in one session
  • Self-Exclusion: Take a break from the platform for a set period of time
  • Cooling-off period: Take a break ranging from 24 hours up to 6 months

If you are experiencing a gaming problem, please contact fri99 Support. We are always ready to help. For more information, visit our Responsible Gaming Visit the page.


08 Dispute Resolution

If a dispute arises between fri99 and a user, please try to resolve it first through fri99 Support. Our support team will respond to any complaint within 48 hours.

  • Use live chat or email to submit a complaint
  • Attach any relevant screenshots or information to support your complaint
  • Fri99 Support decisions will be reasonable and fair
  • In disputes regarding game outcomes, the game provider's logs shall serve as the definitive evidence
Support Hours

Fri99 Support is available 24/7. Live chat responses typically arrive within 2 minutes. Email inquiries may take 24–48 hours.


09 Privacy & Data Protection

Fri99 treats the security of your personal information as its highest priority. We store and process your data in accordance with international data protection standards. Your information will never be sold to third parties.

  • Information provided during registration is used solely for account management purposes
  • Payment information is secured through SSL encryption
  • Information may be disclosed to authorities when required by law
  • You may request to view or correct your information at any time
  • Visit the Privacy Policy page for full details on our cookie policy

For more details, visit our Privacy Policy Read the page.


10 Changes to Terms & Their Effect

Fri99 reserves the right to partially or fully amend these Terms and Conditions at any time. If changes are made, a notice will be sent to your registered email address and the update date at the top of this page will be revised.

  • Continued use of the platform after any changes constitutes acceptance of the updated terms
  • At least 7 days' notice will be given for major changes
  • If you do not agree to the updated terms, you may request account closure
  • These Terms and Conditions are available in both English and Bengali; in the event of a conflict, the English version shall prevail
Stay informed about updates

To stay up to date on any changes to the terms, check your registered email regularly and revisit this page from time to time.

Terms and Conditions Related FAQs

Opening an account at fri99 means you agree to these Terms and Conditions. They apply to you whether or not you have read them. Please read them to avoid future disputes and to understand your rights.

Bonus funds cannot be withdrawn directly. Once the wagering requirement (typically 20x–35x) is met, winnings derived from the bonus become withdrawable. Individual bonuses may have their own separate terms.

It depends on the reason for closure. If an account is closed due to a rule violation, the balance may be forfeited. For voluntary closure or self-exclusion, the available balance (excluding bonuses) is generally returned.

Yes, you can. However, if multiple accounts are operated from the same device or IP address, you must notify fri99 Support in advance. Failure to do so may result in both accounts being flagged as duplicate and suspended.

When the terms change, fri99 will send a notice to your registered email address. The update date at the top of this page will also be revised. At least 7 days' notice will be given for major changes.
Get started now

Play safe on fri99, win by the rules

You've read the terms — now it's time to join the fri99 family. Sign up alongside thousands of gamers across Bangladesh.

বাংলা