Responsible Gaming
Fri99 believes gaming is entertainment, not addiction. That's why we create an environment where every player can have fun, keep risks in check, and set their own limits with ease.
At fri99, every player's mental wellbeing and financial safety come before the thrill of gaming.
Our Safety Measures
Personalized controls for every player — play your way, on your own terms.
Set your own daily, weekly, or monthly deposit cap. Once a limit is in place, it can only be lowered — to raise it, you'll need to wait 7 days. This keeps you within your budget.
Decide in advance how long you want to play in one sitting. Once that time is up, fri99 will automatically remind you. This session-tracking feature helps you keep your daily routine on track.
If you need a break, take a gaming pause anywhere from 24 hours to 6 weeks. You won't be able to log in during this period, but your account stays active. Come back when you're ready.
If you feel your gaming is getting out of control, Self-Exclusion is the right choice. You can completely close your account for anywhere between 6 months and 5 years. It's a tough decision — but a brave one.
If your losses reach a set amount, fri99 will automatically stop your session. Set this limit yourself and stay confident that your budget will never take a serious hit.
At regular intervals, fri99 will show a pop-up displaying your total play time along with a summary of your wins and losses. This gives you a clear, honest picture of your activity and helps you make informed decisions.
Responsible gaming means enjoying gaming as a healthy form of entertainment — making conscious decisions, respecting your limits, and not letting it harm other areas of your life. At fri99, responsible gaming isn't just a policy — it's at the heart of how we operate.
Online gaming and casinos are a favourite pastime for millions of people around the world. But the fun only stays genuine when it stays in check. fri99 believes a responsible gaming experience is more rewarding in the long run — which is why we've built tools that let players play on their own terms and keep themselves protected.
Online gaming is growing rapidly in Bangladesh, and fri99 has a clear message for this expanding community: play, enjoy — but always stay in control. Responsible gaming doesn't mean playing less; it means playing smart.
Gaming is entertainment. Playing at fri99 means excitement, fun, and the chance to win — never a source of financial stress or emotional hardship. We want every player to play with a smile and come back with one.
Gaming addiction builds gradually — it doesn't happen overnight. It's often hard to notice when a habit has turned into an addiction. Read through the signs below carefully. If you see several of them in yourself or someone close to you, seeking help early is the smart move.
Spending less time with family and friends, neglecting work or studies, having trouble sleeping, and constantly thinking about gaming — these are serious warning signs. If this sounds familiar, reach out to the fri99 support team.
Once logged into your fri99 account, setting your own gaming limits is straightforward. Just follow the step-by-step guide below.
Log in to fri99, click your profile icon in the top right corner, and navigate to the "Responsible Gaming" section.
Deposit limit, loss limit, time limit, or wagering limit — pick what works for you. You can set multiple limits at the same time.
Set your limit on a daily, weekly, or monthly basis. Enter the amount and confirm.
Limit changes take effect immediately. Reducing a limit is instant, but increasing one requires a 7-day cooldown period.
| Limit Type | Duration | Impact | Changes |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Instant | Reductions are instant; increases take 7 days |
| Loss Limit | Daily / Weekly / Monthly | Instant | Reductions are instant; increases take 7 days |
| Time Limit | Per Session | Instant | Adjustable at Any Time |
| Break Mode | 24 Hours — 6 Weeks | No Login During Break | Auto-Recovery When Period Ends |
| Self-Exclusion | 6 Months — 5 Years | Full Account Closure | No Changes Before Period Ends |
To keep gaming responsible at fri99, we recommend following a few simple but effective guidelines. Sticking to these helps make sure gaming stays enjoyable every time.
At fri99, every game outcome is determined by a Random Number Generator (RNG). No game runs "hot" or "cold." Each round is independent and has no bearing on previous results.
Fri99 is strictly for people aged 18 and above. Protecting minors is our top priority. We verify age at registration and investigate any accounts that raise concern.
If children or teenagers in your household use your devices, please take the following steps:
If you suspect a minor has opened a fri99 account, contact our support team immediately. We will investigate the account and take the necessary action.
You are not alone. If gaming feels like it's getting out of control, reaching out for help is a sign of strength. fri99 is always here for you.
Our responsible gaming specialists are available via live chat 24 hours a day, 7 days a week. Whether it's setting limits, Self-Exclusion, or any other concern, we're here to talk.
Active 24/7Write to us by email for confidential support. Our team will respond within 24 hours. Your information will be kept completely private.
Complete fri99's self-assessment questionnaire to find out whether your gaming habits are healthy. It's fully anonymous and only you can see the results.
FreeGaming addiction is a recognised mental health condition. If you need help, speak with a mental health professional. fri99 can point you toward the right resources.
AdvisoryJoin fri99
Register at fri99 and enjoy a safe gaming experience using our full suite of responsible gaming tools. You set your limits — we'll respect them.